WhatsApp Business
WhatsApp Business Coexistence lets your clinic keep using the mobile app while Ekko connects the same number to a shared team inbox. Existing chat history is retained.
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Ekko integrations
Patient messaging, your EMR, and the calendar your appointments actually live in. Connect Ekko to the systems your clinic already runs.
WhatsApp Business Coexistence lets your clinic keep using the mobile app while Ekko connects the same number to a shared team inbox. Existing chat history is retained.
Connect patient records and appointment updates with your communication workspace. Import scope is controlled per doctor, with near-real-time updates from Plato webhooks.
A booking link for each doctor at each clinic location opens the right Plato calendar. Calendar colours map to doctors inside Ekko, with appointment updates returning by webhook.
In development for clinic enquiries. Connection will require an Instagram Business or Creator account and permission to authorise it. A Facebook Page is not required with Instagram Login.
In development for Facebook Page messages. Your clinic will need a Facebook Page and an account with permission to manage its messages and authorise the connection.
Other EMR connections are built on demand. Tell us which system your clinic uses and the workflow you need. We will review feasibility and use clinic demand to help decide what to connect next.
Keep records in an EMR but appointments in Google Calendar? Tell us about your setup. Clinic demand helps decide which calendar connection we build next.
Outlook, a practice-management calendar or an in-house appointment book. Name the system your front desk uses and we will review what a connection would take.
Built around your clinic
Which system would make the biggest difference to your clinic? Tell us what you use. Your request goes to Unni and helps us decide what to connect next.